Aerial image of a mosaic of Toolara plantation forest

Your privacy is important to us

Privacy statement

HQPlantations (HQP) recognises that your privacy is important to you and has a privacy policy to protect your personal information and its importance.  Personal information is any information or an opinion that identifies you.  Our policy is available in hard copy on request or may be downloaded using the link below.  It contains more information about our responsibilities, your rights, the information that may be collected by us and how it would be used.

We collect, hold, use and disclose personal information only to the extent that is reasonably necessary to conduct our business, to protect our assets and to meet our commercial, legal and audit obligations.  The kind of information we collect will depend on your relationship with us.  We will notify you of the information required and how it will be used and disclosed at or close to the time we collect the information from you.

We may use your personal information for any of the purposes described above and for communicating with you and responding to your queries or complaints.  We may also use personal information for any other specific purpose for which it was requested (and which was notified to you) and any directly related purposes.

Wherever possible, we use information in a de-identified form.  Personal information will not be disclosed to third parties without your consent, except where permitted or required by law, for example in an enforcement related activity by an enforcement body.

All personal information will be securely stored and protected from unauthorised use or access.  All reasonable steps will be taken to ensure information is accurate and up-to-date.  Our privacy policy also provides a process for requesting access to your personal information and making a privacy related complaint.

If you have any queries in relation to privacy, please contact us or post to:

General Counsel
PO Box 785

For more information about your privacy and HQP, please read our Privacy Policy. Visit the Office of the Australian Information Commissioner for more information about the Privacy Act 1988 (Cth) and Australian Privacy Principles.